AI Agents

Internal chatbots, Copilot integrations, automation agents, and customer-facing AI systems.

Primary API consumers

Employees (500+)

Knowledge consumers who need quick access via natural language search (CN/EN).

Daily active users

Knowledge Curators

SMEs who maintain, validate, and enrich content for accuracy.

Content maintainers

IT / Platform Team

Admins responsible for deployment, monitoring, and connectors.

System operators